Help & Support
Help & Support – SmartPickMall
At SmartPickMall, we’re committed to making your shopping experience smooth and worry-free. Whether you have questions about your order, need help with returns, or want more information about our services, we’re here to help.
Our support team is always ready to assist you — quickly, professionally, and with a smile.
Contact Support
Have a question or issue? We’re here to assist you in every step of your shopping journey.
📞 Customer Support Hours:
Monday to Saturday: 9:00 AM – 6:00 PM
(Sundays and public holidays: Closed)
📬 How to Reach Us:
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Email: nusairyounis344@gmail.com
(Response within 24 hours) -
Live Chat: Available on our website during business hours
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Help Center: smartpickmall.com/help (Coming Soon)
We’re happy to help with:
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Order tracking & delivery updates
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Returns & refunds
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Payment issues
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Product inquiries
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Technical support
Payment Methods
Shopping at SmartPickMall is not only convenient but also safe and secure. We support multiple payment options to give you flexibility and confidence.
💳 Accepted Payment Methods:
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Credit & Debit Cards: Visa, MasterCard, American Express, RuPay
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Digital Wallets: PayPal, Google Pay, Apple Pay (where applicable)
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Net Banking: Supported by major banks
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UPI Payments: Fast and secure transactions via UPI apps
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Cash on Delivery (COD): Available in select regions for eligible orders
Note: All transactions are secured with end-to-end encryption. We do not store your payment details.